Start guiding your finances with Compass

Treating customers fairly

Compass Independent Financial Services Ltd is committed to treating our customers fairly. By doing so and putting your needs first, we ensure high service standards in a professional and responsible manner.

We are committed to:

  • Providing you with clear, accurate information about how we do business, and where applicable all the costs and charges involved.
  • Making sure we only provide you with solutions that meet your demands and needs.
  • Ensuring that all our advertising is clear, fair and not misleading.
  • Handling any concerns or complaints sympathetically.
  • Treating your personal details confidentially, and acting in full compliance with GDPR.
  • Explaining in detail, yet in a clear and easy to understand manner, the significance and implications of any solutions that we recommend to you.
  • Providing all clients with high level of service.
  • Maintaining a comprehensive training and competence regime to make sure all our staff are able to provide you with a well-informed, clear and accurate service.
Call us on 01603 717202. We'll point your finances in the right direction
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