Compass Independent Financial Services Ltd was founded in 2001, by Directors John Hughes and Michael Eagle. Originally located in Diss, we moved in December 2009, to much larger and more well-appointed offices in Blofield, on the Eastern outskirts of Norwich.
Emphasis on service
Our original ethos remains a constant today, with an emphasis on service and ‘putting you first’. Our commitment to ‘Treating Customers Fairly’ is the cornerstone of our philosophy.
Truly independent and impartial
The Directors truly believe in fully independent advice so you know from the outset that any advice we give has not been guided by any provider or commission payments, as we are not linked or tied to any financial provider.
In it for the long-term
We have developed long-term relationships both with personal and corporate clients, inspiring great client loyalty. Many of our team have been with us for a number of years which helps us build trusted relationships. We have also established good relationships with solution providers in order to continually give good value to our clients.
We have in place a programme of continuing investment in technology, staff training and compliance procedures, designed to deliver a service that meets our clients’ expectations. This investment means we are well positioned to absorb and benefit from the changes that are taking place both within the financial services industry and the wider economic climate.
Serving the community
Compass is well known within both the local and wider community, and we work with local institutions such as schools to help foster a real sense of community spirit. We also actively support several local and national charities. Find out more about the charities we currently support below.
Looking after the environment
We are committed to environmental practices within our offices. View our Environmental Policy.